Generally speaking, when we think of e-commerce, we think of an online commercial transaction between a supplier and a client. However, and although this idea is right, we can be more specific and actually divide e-commerce into six major types, all with different characteristics.
Building a community around a brand or business mainly brings an advantage in terms of competitiveness, as well as in terms of adaptability, as communities bring valuable feedback from costumers to the company. If people within a company do not understand the needs of their customers, the risk of developing products or services of no value to their target audience is enormous.
We’ve been telling stories for thousands of years – in prehistoric times we were already leaving them engraved on cave walls. However, we don’t need to go that far back to understand the powerful effect that a story has on us. When we were young, how often did we ask our parents to tell us a story – our favorite one – the one we already knew by heart?

And when brands choose to tell an incredible story to their customers, what happens?
When we write a press release we have tendency to believe everything we write is relevant. But is the journalist going to have the same opinion? Probably not. A press release must contain only the major information – ideally, this information should be on only one page – and must answer six questions: Who? What? When? Where? How? and Why?